Clients can be very different and the communication we have with them is very important. Sometimes, when we fail to find the common ground it’s usual for us to blame the customer. However, it’s often our own fault because we don’t ask enough questions to clear up the situation or make other mistakes that prevent us from understanding each other. Here is what I’ll tell you: there are 3 golden rules that you must repeat like mantra every time before you go to sleep:
1. Always Ask Questions
This is your spaceship that will get you to the Moon and back. If you see that the client haven’t included a clear task or haven’t mentioned some details, it’s your green light that means you need to ask. Moreover, even when it seems that everything is stated, ask questions to clarify whether you’ve got the task right. Remember that it’s vital for your freelance academic writing career.
2. Say “No” When It’s Necessary
The global problem of any freelancer is that they are afraid of saying “No” to their clients due to the fear of losing them. But, in fact, when you take up loads of assignments or plunge into something you are unable to complete, it is much worse than just turning down an offer. If you have promised to fulfill the task but haven’t delivered the result, you lose a client, your reputation and several future clients too. Think about that carefully.
3. Meet the Deadlines
The last but not the least, as people like to say. If you provide high quality writing but fail to deliver it within the set deadline, the client will ignore it once or twice but then he or she will find the person who will do the work on time. Believe me, there is nothing better than the job done by a professional sent exactly when it’s needed.
These are the rules that you have to learn and follow. Some of you may think or say that they are very basic but people who look for such kind of articles with a hope to solve their problems with clients clearly have troubles with these rules. So, before trying to use some techniques or ask yourself whether you’ve done something wrong, make sure everything is ok with these three corner stones.
Good luck to you!